The content in italics has been edited for proper sentence structure, context and grammar.
01.2009
Due to constantly increasing quantity of our clients and as a result a higher load of our server, we installed a backup server in the USA. This server will serve our USA clients.
We installed a backup server for our USA market to keep up with our growing client data base and offer the best possible customer relations.
06.2008
We have successfully introduced a new CRM (Customer Relationship Management) System. This will help us improving the quality of our online services. We kindly ask all our clients to leave contact information.
After successfully introducing our new CRM (Customer Relationship Management) System, we’ve had significant improvement in our online services. We appreciate any feedback from our clients on the new system.
12.2007
Christmas holidays showed us that we were unable to process all the orders manually. So we decided to systematize our contacts with customers. We decided to sign the contract with Exact Software. Exact Software will install their e-Synergy online CRM system and tune it up for our needs.
To meet an increase demand in orders over the holiday season we systematized our client account information through Exact Software. They installed their e-Synergy online CRM system to meet our growing needs.
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